1. Legal Entity and Trade Name
This Privacy Policy governs the collection and processing of personal data through the website petitballoon.online (the "Site"). The Site is owned and operated by PETIT BALLOON COMERCIO DE VESTUARIO E ACESSORIOS LTDA, a limited liability company duly registered in Brazil under CNPJ 65.024.334/0001-40, with registered office at Rua Fernando de Souza Costa, 261, Fazendinha, Curitiba, PR, 81330-170 (the "Company", "we", "us", or "our").
Trade name disclosure. "Petit Balloon" is the commercial trade name used across this Site and in customer-facing communications. It has no independent legal personality. All rights, obligations, contracts, invoices, and responsibilities arising from your use of this Site remain with PETIT BALLOON COMERCIO DE VESTUARIO E ACESSORIOS LTDA, CNPJ 65.024.334/0001-40. The domain petitballoon.online is registered to and operated by this Company. No third-party licensing, franchising, or delegated operation applies.
By using this Site, you acknowledge that the Company identified above is the sole data controller for the personal information described in this Policy.
2. Scope
This Policy applies to information collected through the Site, including the contact form, correspondence sent to our published email address, and any other channels expressly presented on the Site. It does not apply to third-party websites that may be linked from our pages.
3. Information We Collect
3.1 Information you provide voluntarily
When you use the contact form or write to us directly, you may provide: your full name, email address, telephone number, the subject of your message, and the content of the message itself.
3.2 Information collected automatically
When you visit the Site, standard server logs may record: your IP address, browser type and version, operating system, the pages you visit, referral URL, and access timestamps. This information is used for security monitoring and general performance review.
3.3 Cookies
The Site may use essential cookies to support basic functionality, such as remembering that you have viewed the disclosure bar during a session. These cookies do not track you across other websites. You can disable cookies through your browser settings.
4. How We Use Your Information
We use the information we collect to:
- Reply to your enquiries and provide the information you request.
- Process and follow up on order-related questions, when applicable.
- Maintain the security, availability, and integrity of the Site.
- Comply with legal, tax, and record-keeping obligations under Brazilian law.
We do not sell, rent, or trade your personal information. We do not use your information for automated profiling.
5. Legal Basis for Processing
We process personal data on the following bases under the Brazilian General Data Protection Law (LGPD, Law 13.709/2018):
- Your consent, where you voluntarily submit information through the contact form.
- Execution of pre-contractual steps or contracts to which you are a party.
- Compliance with a legal or regulatory obligation.
- Our legitimate interest in operating and securing the Site.
6. Sharing of Information
We do not share your personal data with third parties, except when strictly necessary to:
- Comply with a legal or judicial order.
- Cooperate with a competent public authority acting within its powers.
- Rely on infrastructure providers strictly for hosting, email delivery, and communication services, always under confidentiality obligations.
7. Data Retention
We retain personal information only for as long as needed to fulfil the purpose for which it was collected, or as required by applicable law. Contact form submissions are typically retained for up to twenty-four months after the last interaction, unless a longer period is required by law.
8. Security
We apply reasonable technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction. These measures include controlled access to internal systems, use of encrypted connections (HTTPS) for data transmission, and restricted handling by authorised personnel only.
9. Your Rights
Under the LGPD, you have the right to request: confirmation of processing, access to your data, correction of incomplete or inaccurate data, anonymisation, blocking or deletion of unnecessary data, portability, information about data sharing, and, where applicable, revocation of consent.
To exercise these rights, please contact us using the channels below. We will respond within the legal deadline.
10. International Visitors
The Site is operated from Brazil. If you access the Site from another country, you understand that your information will be processed in Brazil, subject to Brazilian law and to this Policy.
11. Changes to This Policy
We may update this Policy periodically to reflect changes in our practices or in applicable law. Updates take effect on the date shown at the top of this page. Substantial changes will be highlighted on the Site.
12. Contact
For questions about this Policy or to exercise your data protection rights, contact the Company using the details below:
- Legal entity: PETIT BALLOON COMERCIO DE VESTUARIO E ACESSORIOS LTDA
- CNPJ: 65.024.334/0001-40
- Registered office: Rua Fernando de Souza Costa, 261, Fazendinha, Curitiba, PR, 81330-170, Brazil
- Email: [email protected]
- Telephone: +55 41 3114-3064